Frequently Asked Questions

Simply open Telegram, search for @AI_SalesBuddy_bot, and tap Start. Follow the quick onboarding to connect your Google Sheet, and you're ready to capture leads!

No traditional account needed! Your Telegram account serves as your identity. During onboarding, you'll provide your email and connect your Google Sheet - that's it.

You can use any Google Sheet you own. Share it with our service account email (provided during onboarding) with editor access. We'll automatically set it up with CRM tabs for Leads, Pipeline, Contacts, and more.

Absolutely. All your lead data is stored directly in YOUR Google Sheet. We don't store your business data on our servers. You have full control and ownership of your data.

Sales Buddy accepts: 1) Text messages with lead info, 2) Forwarded messages from any chat, 3) Voice notes/audio messages, 4) Images of business cards, emails, or documents. Use whatever is most convenient for you.

Our AI is highly accurate for well-structured information. It extracts names, emails, phone numbers, company names, and requirements reliably. However, always review the extracted data before confirming - you can edit any field before saving.

Yes! You can edit leads directly in your Google Sheet, and changes sync automatically. You can also update lead status and add notes via the Telegram bot using the /leads command.

Select a lead and use the email option. Our AI generates a personalized follow-up email based on the lead's context and your previous interactions. You can edit the draft before sending or copy it to your email client.

Currently, voice notes are optimized for English. Other languages may have reduced accuracy. Text inputs in most major languages work better.

When you capture a lead via Telegram, it's instantly written to your Google Sheet. Changes you make in the Sheet (like updating status) also sync back. It's real-time, bi-directional sync.

Sales Buddy creates: Dashboard (overview), Leads (all captured leads), Pipeline (deals in progress), Contacts (individual people), Companies (organizations), Activities (logged actions), Tasks (follow-ups), and Team (if you have multiple users).

Yes! We keep your existing tabs and data. We only add the CRM tabs that don't exist. Your data is never deleted or overwritten.

Syncing will stop, but your existing data remains. Simply re-share the Sheet with the service account email, and syncing will resume automatically.

Yes! Send a clear photo of a business card and our Vision AI will extract the contact details automatically. Works best with good lighting and clear text.

Yes, with Pro and Enterprise plans. Team members can all contribute leads to the same Google Sheet while maintaining individual activity tracking.

Since your data lives in Google Sheets, you can export it anytime using Google's native export options (CSV, Excel, PDF, etc.) or integrate with any tool that connects to Sheets.

Sales Buddy works entirely within Telegram, which has excellent mobile apps for iOS and Android. No additional app installation needed!

Yes! The free plan includes up to 50 leads per month, Google Sheets sync, AI lead extraction, and basic email drafts. Perfect for getting started or small teams.

Pro ($29/mo) includes unlimited leads, real-time bi-directional sync, image/vision AI processing, Gmail integration, up to 5 team members, and priority support.

Yes, you can cancel your subscription at any time. Your data in Google Sheets remains yours even after cancellation.

We offer a 14-day money-back guarantee for Pro and Enterprise plans. If you're not satisfied, contact us for a full refund.

First, try sending /start to restart the conversation. If that doesn't work, check your internet connection. If the issue persists, contact support at contact@konzult.in.

Check that: 1) The Sheet is still shared with our service account, 2) You confirmed the lead after extraction (didn't cancel), 3) The Sheet wasn't renamed or moved. Try capturing a new lead to test.

Ensure your voice notes are clear with minimal background noise. Very long voice notes (over 2 minutes) may be partially processed. Try shorter, clearer recordings.

For best results: 1) Use good lighting, 2) Hold the camera steady, 3) Make sure text is in focus, 4) Avoid glare or shadows. Business cards work better than handwritten notes.